Prisma Docs

Stakeholder categories

Institutions (Rule Makers): Private Hosptial Networks, Kigali City Health Office, Rwanda Biomedical Centre (RBC), NHIS/Mutuelle (RSSB)
Caretakers (Service Providers): Referral Nurses, Private GPs (eg. Dr. K), Pharmacy Staff.
Emerging leaders (Innovators): Youth Innovators, Health Logistics, Telehealth Apps.
Affected groups (Beneficiaries): Informal Workers, Elderly Citizen, Urban Patients.

Category	Who they are in Kigali context	Core needs in this ecosystem
Institutions	RBC, NHIS/Mutuelle (RSSB), Kigali City Health Office, private hospital networks.	Unified verification systems, real-time visibility into medicine stock, policy and infrastructure that enable interoperable, trusted data exchange.
Caretakers	Referral nurses at CHUK/CHUB, private GPs (e.g., Dr. K), pharmacy staff across public and private facilities.	Instant access to patient history across facilities, reliable prescription verification, smoother triage and referral workflows.
Emerging leaders	Telehealth apps (Babyl, Yego Doctor), health logistics platforms (Kasha), youth health‑tech innovators.	Interoperable APIs to build on, a patient‑controlled data layer, official digital channels that plug into national systems.
Affected groups	Urban patients (e.g., Fabiola), elderly citizens (e.g., Mr. B), informal workers reliant on public and private care.	Avoid paying for repeat tests, know where medicines are in stock, reach doctors securely including off‑hours.

Institutions regulate and reimburse caretakers, shaping how data, payments, and verification flow.
Caretakers treat and dispense to affected groups, depending on institutions for rules and systems and on emerging leaders for digital tools.
Emerging leaders provide digital access and logistics that link affected groups and caretakers, but depend on institutions for interoperable, secure infrastructure.